What We Collect and Why It Matters
We collect the information you provide when you open an account — your name, email address, phone number, and the mobile wallet details you use for deposits and withdrawals, whether that is bKash, Nagad, or Rocket. We also collect device and session data automatically: your IP
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address, browser type, and the pages you visit within the platform. This helps us keep your account secure and ensure the payment flow you rely on works correctly. We use your data for three core purposes: running your account, processing your transactions through local payment rails,
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and communicating with you about account activity. We do not sell your personal data to advertisers or unrelated third parties. Where we share data with payment processors — for example, to verify a Nagad or Rocket transaction — that sharing is limited to what is strictly
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needed to complete the transfer. Data retention follows what is required under applicable rules; after the retention period lapses, we delete or anonymise your records. If you are in Bangladesh, note that how this policy applies to you is subject to your local law and the
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regions where the platform is available.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.